Privacy Policy

1. Overview

Lexify Support LLC (“Lexify Support,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information when you visit our website, contact us, or request remote deposition support and IT services.

2. Information we collect

We may collect information you provide directly, including your name, company, work email, phone number, deposition date and time, requested service, case and witness information, platform details, scheduling or matter instructions, and documents you choose to upload such as a Notice of Deposition. Each submitted assignment is assigned a Lexify Job # and stored in our operations system. We may also receive ordinary technical information such as browser type, device information, IP address, referring pages, and website logs.

3. How we use information

• Respond to inquiries and coverage requests.
• Confirm availability, scope, pricing, and session requirements.
• Provide and improve our services and website.
• Maintain business, security, and compliance records.
• Prevent misuse and comply with applicable legal obligations.

4. How information is shared

We do not sell personal information. We may share information with service providers who help us operate our business, when necessary to deliver requested services, to comply with law or legal process, or to protect the rights, safety, and security of Lexify Support, our clients, or others.

5. Matter information

Please send only the information reasonably necessary to request coverage. Assignment details are stored so Lexify Support can schedule, coordinate, and track the requested service. Do not use the website form to transmit exhibits, testimony, privileged files, protected health information, or other highly sensitive material. We will provide appropriate delivery instructions when needed.

6. Cookies and website logs

Our website and hosting providers may use essential technologies and collect standard traffic or security logs needed to operate and protect the site. Website logs may be retained for security monitoring and troubleshooting.

7. Retention and security

We retain information only as reasonably necessary for the purposes described above, our contractual obligations, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

8. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate recordkeeping needs. You may also ask us to stop nonessential communications.

9. Children and United States use

Our services are intended for legal professionals and businesses, not children under 13. Information is processed in the United States and may be subject to U.S. law.

10. Updates and contact

We may update this policy from time to time by posting the revised version here. For privacy questions or requests, contact Lexify Support LLC at coverage@lexifysupport.com.